Choosing a web hosting package

We have a number of different web hosting packages to cater for all types of requirements and needs. Please contact us for more details.

extend control panel

eXtend Control Panel
Managing your web hosting account is made easy using the eXtend control panel. eXtend is a Web-based environment that puts you in control of your web hosting account and all the features that are included. The eXtend control panel is very user friendly and provides a pleasant and easy to use enviroment. Click here for an screenshot example.

 

 

Data Centre

We use only Dell servers in our web hosting platform. Utilising state-of-the-art technology we have a web hosting platform that is second to none.

Our platform is designed in such a way that if any server fails another server automatically and without delay takes over that server's workload. For example, if one of our mail servers breaks down another server automatically comes online, with all the correct configuration, and takes over the work of the failed server. During this period no email is lost.

As well as this, all data is stored in two large network disk arrays. Data is automatically synchronised between the arrays so that in the event of an array failing the remaining array continues to serve data to the servers with no downtime.

Our data centre is manned 24 hours a day, 7 days a week, so that if anything goes wrong engineers can respond quickly and effectively to the problem

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Dell Servers

 

Fast & Free Support

Our detailed online knowledge base contains answers to the most frequently asked questions. We update the database on a regular basis to ensure you get the most up-to-date information.

Through our client only area you have access 24 hours a day to an extensive knowledge base and support area so that if things do go wrong we can work with you to resolve any issues you have as quickly as possible using our easy-to-use ticketing system where you can alert us to any issues you have.

We aim to answer all support questions within 2 hours, and often reply faster than that.

 

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